Prototype
Screen 1 / 20
Aging is hard. We can help.
What's going on?
Tell us what's
happening.
Private & confidential
Or start here →
"My dad forgot what day it is"
"Mom keeps repeating herself"
"We just got an Alzheimer's diagnosis"
"I need help with my mobility"
Understanding your situation...
Reading what you've shared and finding
the right way to help.
This usually takes just a moment
We're here for you. And your dad.
Caregiver Mode — Confirmed
"My dad forgot my name this morning. He seemed confused and scared."
That sounds frightening — for both of you. Golden will help you understand what might be happening, connect you with the right specialists, and handle the logistics so you can focus on being present.
🔒 Private and never stored without your permission
What you're describing. What we recommend.
Based on what you've shared — here's where to start.
01
Your Situation
02
Insurance
03
Benefits
04
Book a Doctor
05
Dashboard
Golden's Assessment
G
Golden · Just now
What you're describing — forgetting a family member's name, confusion, appearing scared — can be really alarming to witness. These symptoms could have several causes, some very treatable. Here's what I'd recommend in the next 48 hours:
📋
Schedule a cognitive evaluation
I can find geriatricians and neurologists near you that take his insurance — we'll do that next.
💊
Review his current medications
Some medications can cause confusion — I can flag interactions to ask his doctor about.
📞
Connect with a care navigator
A real person who specializes in memory care can talk you through what you're seeing.
Suggested Resources
Understanding Sudden Confusion in Older Adults
Alzheimer's Association · 4 min read
Episode: When Memory Changes Suddenly
Golden Podcast · 22 min
What to Bring to a Cognitive Eval
Golden Guide · Checklist
Claude API — Tool UseBAA: Anthropic Enterprise
Response generated by Claude API with caregiver-mode system prompt. Tool calls: specialist search (NexHealth), medication lookup, care resource APIs run in parallel before composing response.
Model: claude-sonnet-4Tool calls: 3 parallelAvg latency: ~2.1s
Next Step
Add his insurance — we'll verify coverage and find in-network providers automatically.
One more thing. Add his insurance.
We'll verify coverage and filter every provider to in-network only — automatically.
📸 Snap a photo of the insurance card and we'll fill in the details automatically
📷
Upload insurance card photo
Front and back · JPG, PNG, or PDF · Encrypted immediately
or enter manually
Veryfi OCR + Eligible/Waystar APIBAA Required
Photo upload → Veryfi OCR extracts member ID, group number, payer name. Extracted data passed to Eligible API for real-time eligibility verification. Returns: coverage status, deductible, copay, in-network providers.
Veryfi: card-ocr endpointEligible: /coverage endpointResponse: ~1.8s
Insurance verified. Fantastic.
Aetna Medicare Advantage PPO · Robert Chen · Member since 2019 · Active coverage confirmed
Aetna Medicare Advantage
Robert Chen
W123456789
8675309
PPO
Jan 1, 2024
ServiceCoverageCopay / CostPre-Auth
Primary Care Visits✓ Covered$0 copayNot required
Specialist Visits✓ Covered$45 copayNot required
Cognitive Assessment✓ Covered20% after deductibleRequired
Neurologist✓ Covered$45 copayReferral needed
Home Health Aide✓ Covered$0 (up to 60 days)Required
Dental (Supplemental)✓ Covered$1,000/yr benefitNot required
Vision✓ Covered$150/yr allowanceNot required
Eligible API + Duos Benefits Engine
Coverage data from Eligible API. Benefits data (dental, vision allowances, supplemental) cross-referenced with Duos benefits database to surface unused entitlements. This is the handoff point to the Benefits Discovery screen.
Eligible: /coverage + /benefitsDuos: member benefits match
Coverage verified. Save your results.
Free account · Saves his insurance, coverage & your progress
Free
or
🔒 Secured by Auth0 · HIPAA Compliant
Auth0BAA Required
Auth0 tenant handles email/password + social login. MFA enforced for any user who adds health data. HIPAA BAA signed before any PHI is stored.
Auth flow: Auth0 Universal LoginMFA: TOTP or SMS
Good morning, Susan. Here's today.
Wednesday, March 12 · Caring for Robert Chen, 78 · Aetna MA PPO verified
Home
3
01
Appoint­ments
3 upcoming
02
Insurance
Aetna MA · Active
5
03
Benefits
5 unused · $2,400
04
Health Records
Connect records
05
Meds
3 prescriptions
06
Home Services
07
Market­place
08
Learn
09
Family
2 connected
Where would you
like to start?
Use the tabs on the left to explore Dad's care, or ask Golden anything below.
Ask Golden
3
Appointments
Next: Mar 18
5
Unused Benefits
~$2,400 unclaimed
Insurance
Aetna MA PPO
Upcoming appointments. 3 scheduled.
Next up: Dr. Patricia Osei — Tuesday, March 18 · Mt. Sinai Medical Center
Home
3
01
Appoint­ments
02
Insurance
5
03
Benefits
5 unused · $2,400
04
Health Records
05
Meds
06
Home Services
07
Market­place
08
Learn
09
Family
18
Mar
Dr. Patricia Osei — Geriatric Specialist
10:30 AM · Mt. Sinai Medical Center · In-network · $45 copay
Confirmed
24
Mar
Cognitive Assessment — NYU Langone Memory Center
2:00 PM · Awaiting insurance pre-authorization
Pending
7
Apr
Annual Wellness Visit — Dr. Marcus Webb, PCP
11:00 AM · Phoenix Primary Care Group · 100% covered · No copay
Scheduled
Golden filters automatically for in-network providers · Aetna MA PPO verified
5 unused benefits. $2,400 unclaimed.
All included in Robert's Aetna Medicare Advantage plan — no extra cost, no enrollment fee.
Home
3
01
Appoint­ments
02
Insurance
5
03
Benefits
04
Health Records
05
Meds
06
Home Services
07
Market­place
08
Learn
09
Family
🚗
Free Rides
48/yr
$0 cost · Unused
🦷
Dental
$1,000
Annual · Unused
🏋️
SilverSneakers
Free
3 nearby
🥗
Healthy Food
$600/yr
$50/mo OTC
🏠
Home Safety
$500
Unused
🚗
Free Rides to Appointments
Up to 48 one-way trips/year — door-to-door to appointments, pharmacy, adult day care.
48trips/yr · $0
🦷
Dental Coverage
Cleanings, fillings, extractions. Robert hasn't used any of this year's allowance.
$1,000remaining
🥗
Healthy Food Benefit
OTC card for approved healthy foods at participating grocery stores. Fully unused.
$600per year
🏋️
SilverSneakers Gym
Free membership at 15,000+ locations. 3 within 2 miles of home.
Free3 nearby
🏠
Home Safety Modifications
Grab bars, ramps, bathroom mods. Fully unused.
$500allowance
Robert has $2,400 in unused benefits.
All included in his Aetna Medicare Advantage plan — no extra cost. We found these because you added his insurance.
🚗
Free Rides
48/yr
$0 cost
🦷
Dental
$1,000
Annual allowance
🏋️
SilverSneakers
Free
3 locations nearby
🥗
Healthy Food
$600/yr
$50/month OTC card
🏠
Home Safety
$500
Grab bars & ramps
Duos Benefits Navigation APIPartnership Agreement Required
Duos database of 100,000+ Medicare benefits matched to member plan ID + zip + care situation. Alt: Findhelp.org API.
Duos: /member/benefitsInput: plan_id, zip, sdoh_flags
🚗
Free Rides to Appointments
Up to 48 one-way trips/year — door-to-door to appointments, pharmacy, adult day care.
48trips/yr · $0
🦷
Dental Coverage
Cleanings, fillings, extractions. Robert hasn't used any of this year's allowance.
$1,000remaining
🏋️
SilverSneakers Gym
Free at 15,000+ locations nationwide. 3 within 2 miles of home.
Free3 nearby
🥗
Healthy Food Benefit
OTC card for approved healthy foods at participating grocery stores. Unused.
$600per year
🏠
Home Safety Modifications
Grab bars, ramp installation, bathroom mods to prevent falls. Fully unused.
$500allowance
Book the right doctor. In-network. Today.
Filtered for Aetna Medicare Advantage PPO · Geriatrics · Neurology · Memory Care · Accepting new patients
NexHealth APIBAA + API Partnership Required
Provider list, real-time availability, and booking via NexHealth. Filters: specialty=geriatrics/neurology, insurance=Aetna_MA_PPO, accepting_new=true.
NexHealth: /providers + /slots + /appointmentsEHR: Epic, Athena, Cerner
👩‍⚕️
Dr. Patricia Osei, MD
Geriatric Psychiatry · Mt. Sinai Medical Center
In-Network Accepting Patients Memory Care
4.9 ★
$45 copay
👨‍⚕️
Dr. James Whitfield, MD
Neurology · NYU Langone · Memory Center
In-Network Alzheimer's Specialist
4.7 ★
$45 copay
Dr. Osei · Next Available
Select a time below
Wed
12
Full
Thu
13
2:30p
4:00p
Fri
14
9:00a
Mon
17
11:00a
1:30p
Tue
18
10:30a
3:00p
Selected
Tue Mar 18 · 10:30 AM
Dr. Osei · Mt. Sinai · $45 copay
Golden adds to your calendar and sends Dad a reminder
Appointment confirmed. You're all set.
Golden has added this to your calendar, sent a reminder to Dad, and booked his free Medicare ride.
Confirmed via NexHealth
📅
Date & Time
Tuesday, March 18 · 10:30 AM
👩‍⚕️
Provider
Dr. Patricia Osei, MD — Geriatric Psychiatry
📍
Location
Mt. Sinai Medical Center · 1468 Madison Ave
🪪
Insurance
Aetna MA PPO · $45 copay · In-network
🚗
Transportation
Free ride booked · Medicare benefit · Pickup 9:45 AM
NexHealth + Google Calendar MCP + Gmail MCP
NexHealth confirms booking. Calendar MCP creates event. Gmail MCP sends prep checklist. Transport webhook via Medicare ride benefit. All 3 run in parallel post-booking.
Parallel tool callsPost-booking automation
Connect his records. Safe. Private. Yours.
FHIR R4 federal standard · Read-only access · Revoke anytime
Step 1
Why we need access
Step 2
Select health system
Step 3
Grant permission
🔒 Golden will be able to access:
Medical history and diagnoses
Medications and prescriptions
Lab results and vitals
Previous imaging and reports
Golden cannot share this data with third parties
Golden cannot modify your health records
Mt. Sinai Health System
Epic MyChart · New York, NY
Selected ✓
NYU Langone Health
Epic MyChart · New York, NY
NewYork-Presbyterian
Epic MyChart · New York, NY
FHIR R4 / Health Gorilla or Particle HealthBAA Required
Patient-authorized FHIR R4 OAuth flow. Health aggregator (Health Gorilla or Particle Health) handles cross-system connectivity. Patient or authorized representative completes OAuth in the health system's own login. Golden receives read-only FHIR token. Records pulled at query time, not stored long-term.
FHIR R4 standard (21st Century Cures Act)OAuth 2.0 patient authorizationNo PHI stored at rest
Records connected. Here's what we found.
Mt. Sinai Health System · 12 records synced · Read-only access
Authorized via MyChart · FHIR R4
What Golden found in his records:
📋 3 active prescriptions
Golden flagged a potential interaction to discuss with Dr. Osei
⚠️ No cognitive screening on record
MoCA or MMSE should be requested at the upcoming appointment
🩺 Annual wellness visit due
Medicare covers this 100% — no copay, no pre-auth required
Simple, transparent pricing. Start free. Cancel anytime.
Upgrade when you need more — no pressure, no hidden fees.
Free
$0/mo
Start understanding the situation. No commitment required.
  • AI assessment & guidance
  • 3 conversations/month
  • Resource recommendations
  • Insurance verification
Care Pro
$49/mo
For families managing complex, multi-provider care.
  • Everything in Family
  • Multiple seniors
  • Priority support
  • Care manager access
  • Advanced health analytics
Stripe Billing + Stripe ConnectNo BAA Required (no PHI)
Stripe Billing handles subscription lifecycle (creation, upgrades, failures, cancellation, dunning). Stripe Connect enables marketplace vendor payouts. Golden stores only the Stripe Customer ID — never raw card data. Payment and health data are architecturally separated.
Stripe: /subscriptions + /checkoutWebhooks: payment.succeeded, subscription.updatedConnect: platform fee + vendor payout
Equipment he needs. Curated. Covered. Delivered.
Golden picks — selected for Robert's situation · Medicare reimbursement flagged automatically
🚶
Mobility · Golden Pick
Drive Medical Rollator Walker with Seat
$89
⭐ 4.8 · 2,341 reviews · Free shipping
💬 Golden: Recommended by Robert's PT notes — fall risk flagged.
🚿
Bathroom Safety
Moen Home Care 42" Grab Bar — Brushed Nickel
$64
⭐ 4.9 · 891 reviews · Install available
💬 Golden: His $500 home safety benefit may cover this.
🛁
Bathroom Safety
Drive Medical Tub Transfer Bench
$52
⭐ 4.7 · 1,204 reviews · HSA/FSA eligible
📚
Books · Dementia & Memory
The 36-Hour Day: A Family Guide to Caring for People with Alzheimer's
$16
⭐ 4.9 · 8,201 reviews
💬 Golden: Most-recommended by care navigators for your situation.
🪑
Mobility · Lift Chairs
Pride Mobility LC-105 Infinite-Position Lift Chair
$899
⭐ 4.6 · 342 reviews · Medicare may cover 80%
🔔
Safety · Medical Alert
Medical Guardian MGHome Cellular Alert System
$37/mo
⭐ 4.5 · 623 reviews · No annual contract
Know more. Worry less. Picked for Robert's situation.
Videos, articles, podcast · Surfaced by Golden based on what you've shared
For You
Videos
Articles
Podcast
Guides
🎬
Video · Memory & Cognition
What the First Year After a Dementia Diagnosis Really Looks Like
🎙️
Podcast · Episode 42
Navigating the Healthcare System as a Caregiver: What No One Tells You
📖
Article · Caregiver Essentials
How to Have the Difficult Conversation About Driving with an Aging Parent
🏠
Guide · Aging in Place
The Complete Room-by-Room Home Safety Checklist for Seniors
Hello. We're glad you reached out.
Senior Mode
"I need help with my mobility"
Golden is here to help you find the right support. We'll take it one step at a time, together — no rushing.
Or — I'm actually a caregiver
Good morning, Dorothy.
You have one appointment this week. I'm here whenever you need me.
Accessibility — Senior Mode
Senior screens meet WCAG 2.1 AAA: text-3 fixed to #625E5A (6.4:1), body text 18-19px, line-height 1.75, touch targets 52px min, letter-spacing 0.01em. Green hero backgrounds use #0F5C34 (8.1:1 vs white). Status indicators use icon + color + label (never color alone).
Contrast: AAA throughoutTouch targets: 52px+Body text: 18-19px
📅 My Appointments
💊 My Medications
🚗 Get a Ride
👨‍👩‍👧 Family Updates
Hi Dorothy! I noticed you mentioned trouble with mobility. Would you like me to look into some options that might help? I can check what your insurance covers.
Yes, that would be helpful. My knee has been bothering me.
I understand. Your Medicare Advantage plan covers physical therapy visits at $0 copay, and there are 3 physical therapists within a mile of your home. Would you like me to find a good time for an appointment?
Ask Golden
Every provider in Arizona. Real data. Right now.
9,411 licensed providers · 11 categories · Geocoded · CMS NPI & AZ Dept of Health
📍
Ask Golden
What can I help with?
Quick questions
"What should I do first?"
"Is this covered by insurance?"
"Find a doctor near me"
"What benefits is he entitled to?"